Yes. A couple of our therapists have training

and experience with couples and relationships. We will work transparently and collaboratively to support you to navigate the unique challenges in your personal relationships. 

Yes! We work with kids and teens. All staff have training and experience with kids but some staff work with ages 6+ , while others may only offer services to ages 10+ or 13+. Please inquire for more details. When the child is under 12, we often include parents in the counselling sessions, to help with conceptuality and integration of skills in home environment. We use a variety of different creative techniques and tools to engage and build rapport your child. 

Unfortunately, at this time counsellors do not have direct billing privileges. 

Many plans do have coverage for therapy and dietitian support; however please consult your individual insurance provider for more information. 

Yes! We all have training and experience working with folks with autism, ADHD, sensory processing, giftedness and more. We also have a sensory corner with some sensory tools, bean bag chair, for those that may not want to wait in the larger waiting area. 

The first 45 minutes parking in the parkade are free when you register your license plate. You can also find free street parking on Commercial Drive and on Graveley. 

Yes, we have a secure video platform through Jane app. We recommend accessing phone or video services with headphone and in a quiet and confidential area. 

Yes, we offer 15 minute complimentary phone consultations so we can get acquainted and during this call you can ask any questions you may have regarding our therapeutic approaches and services. 

You can book a consult with one or more professionals to ensure you feel confident we have the best fit for you.

Before the session, we will ask you to fill out our informed consent and intake forms, which help us to get to know you a little before we meet. At the first session, we will build upon what you’ve told us to develop an understanding of how we can help. From there, we will construct a treatment plan so you’ll receive efficient and evidence informed care. 

Yes. What you tell us in therapy or nutritional counselling is private. Sometimes, if you are receiving integrated care, it will be helpful for your counsellor and dietitian to collaborate on how to best support you holistically. However, we will ALWAYS ask your permission beforehand.

It’s important for you to know that in certain situations, there may be exceptions to withholding confidentiality, and we would do our best to notify you before having to break confidentiality. Below are the exceptions: 

• If you are at serious risk of harming yourself or someone else
• If you are under 19 and you tell me you are being harmed or know about a child (under the age of 19) being harmed or neglected, I have a responsibility to share this information with people who can keep you or those other people safe.
• The court of BC has jurisdiction to subpoena relevant excerpts of session notes for legal purposes.

Yes. We are wheelchair accessible with elevator to 2nd floor, as well as accessible & gender neutral single stall washrooms. All of our seating is inclusive to 400+ lbs.